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Welcome to M·E·L – a modern consultancy practice that’s truly different!
M·E·L is a unique research and consultancy practice, specifically designed to help clients who want to develop better public services. We stand for ‘measurement, evaluation, learning’ – the three key principles underlying modern public service excellence.
Our clients are the key people working in councils, health trusts, police, government departments, businesses, community and voluntary organisations - the people who have the vital and demanding job of improving and developing the UK’s public services to a standard of excellence for the 21st century.
Our clients have some of the toughest jobs facing managers in the modern world. The difference about M·E·L, when compared to conventional consultancies, is that we understand this. We know what it’s like and how complex and interlinked are the challenges our clients face – becoming customer and user focussed, meeting the demands of the inspection regimes, using new performance management methods, working in multi-agency partnerships and trying to be innovative when there’s little time to breathe.
That’s why we have uniquely brought together the full package of specialist skills and competencies that can help you get the job done. We don’t just do surveys - we can help you make sense of the results, evaluate the performance of your services, meet the 'harder test' of inspection, and learn how to improve. We bring all that together within a modern and efficient performance management approach that keeps senior managers reassuredand the inspection regimes satisfied.
How does this work for you? Just click here to find out!
M·E·L's' Next Generation' Doorstepping
Click on the house to request further information or click here to download our technical flyer
