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Sure Start Lightbowne and Harpurhey case study

 

 

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Investors in people

Skillbuilding for Excellence

What's the agenda?

There is plenty of training but is it building the skills that will make a difference? Modernisation and reform of the public services is rapidly changing the future skill mix that the services need. Can the public services be businesslike and retain the public service ethos? Can we have management excellence that is centred on meeting user and community expectations? How can we transform management training into skillbuilding for excellence?

 

Our Expertise

  • M·E·L’s new Skillcentre – specialising in the skills needed in modern public services
  • Consultation and community engagement skills
  • Evaluation good practice skills
  • Management for excellence programme – how to deliver performance management
  • M·E·L workshop seminars – a regular annual programme of ‘masterclasses’ in public service excellence for practitioners

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