Careers and Opportunities
Telephone interviewers
We are frequently looking to recruit a number of telephone
interviewers to carry out customer surveys and business to
business surveys over the telephone. The majority of the telephone
work will involve contacting customers of public/private
sector organisations to find out their views on services they
receive.
Skills
You will need to be friendly and polite with a clear voice.
You'll enjoy talking to people and more importantly you'll enjoy
listening to people. Attention to detail, computer skills and a
high level of English is expected. Fluency in a foreigh language
would be advantageous but not a necessity.
Training
Full training is provided and you will be shown how to conduct a
successful social/market research interview. We will also provide
you with a good understanding of the Market Research Society's Code
of Conduct to ensure we always conduct high quality research. We
appreciate that not everybody has worked on the telephone before
and therefore there will be lots of support for when you make your
first telephone interview.
As the majority of our telephone interviews are conducted using a
computer we provide full training on M·E·L's user-friendly CATI
system Computer Aided Telephone Interviewing).
Accountable to: Telephone Supervisor
Salary: £7.00 per hour including 12.07% holiday
allowance. Weekend rates are paid @ £8.50 per hour
including 12.07% holiday allowance.
How to apply: Click here to download
an application pack. Please completed all documentation and return
to Jaz Sidhu by email or post (email: jaspreeet.sidhu@m-e-l.co.uk
)
If you have any queries about the position, please
contact Jaz on 0121 604 4664.
Careers at M·E·L
Career paths at M·E·L are very varied. We are committed to a
Talent Management approach to personnel development, which means
developing the roles of our people around their greatest skills and
abilities, rather than just slotting people into a pre-determined
mould like most conventional employers. Having research and
consultancy arms to the business, along with a large Field and Data
team and support teams, gives plenty of opportunity to people with
ambition and determination to get on and do well within the
company, and to gain experience that can help them move forward
elsewhere.
Employment and Career Opportunities
M·E·L Research is an ambitious research and consultancy practice
and we are always on the look out for the kind of people who can
help strengthen our business. Opportunities regularly arise
for:
- Senior Consultants - with a proven track
record as associate consultants or freelancers across our wide
portfolio of interests outlined throughout this site
- Research analysts and consultants - with a
research degree and professional experience in undertaking
commissioned research projects in the public service - or recent
graduates looking to build skills and gain experience
- Field Research Interviewers - doorstep or
telephone survey interviewers full or part time (temporary) - ideal
for students and people with other family commitments
- Data clerks - data entry and basic data
processing full or part time (temporary) - ideal for students and
people with other family commitments
Get yourself on our shortlist of potential recruits - email your
CV to karen.etheridge@m-e-l.co.uk
stating which of these categories of employment interest you, and
we will let you have details of any current vacancies and how to
apply.
All environmentally-related posts on this page will also be
advertised on www.environmentjob.co.uk