Client Sectors
M·E·L Research provides research
and technical services to eight principal client sectors
across the broad spectrum of the UK's public services:
- Environment and
Climate: carbon reduction, energy saving,
environmental health and regulatory services
- Wastes and
Resources: municipal waste management, business waste,
recycling and waste prevention
- Housing, Planning
and Spatial Strategy: housing aspirations, tenant
satisfaction, training tenants as community researchers, PRS
research
- Police, Criminal
Justice, Fire and Rescue: measuring local confidence
in policing, evaluating neighbourhood initiatives, reviewing
restorative justice
- Community
Regeneration and Empowerment: area-based regeneration
research, community empowerment, third sector and civil
society
- Councils and
Consultation: meeting the duty to inform, consult,
involve and empower; reputation research; and building customer
insight
- Children and Families:
children's centres, young people's services, family and maternity
services, older people's care
- Healthcare and
Communities: public health, primary care services,
health impact assessment, healthy lifestyles and behaviour
change.
M·E·L's brand is about more than just about delivering surveys -
it's about helping our clients evaluate and interpret what the
results mean for them, and learn how improvements can be made.
M·E·L stands for 'Measurement, Evaluation, Learning' - the three
key principles that help our clients deliver excellent public
services. Even more so in the present climate, by using research
evidence we can help our public sector clients evaluate current
performance and deliver crucial cost savings by delivering more
effective, targeted services to customers.
To deliver the 'learning' aspect of our
services we have complemented the traditional research and
technical division by adding a separate service development arm of
the business, the M·E·L
Expert Practice Academy where national experts cover
three cross-cutting themes:
- M·E·L Environment: covering
expert advice on waste and resources management, carbon reduction,
environmental health and public protection
- M·E·L Communities: a social
policy consultancy practice covering community empowerment, social
cohesion, inequalities and social justice
- M·E·L Healthcare: service
improvement support covering public health, primary care services,
healthy lifestyle and behaviour change initiatives.