Thought Leadership
Welcome to our 'Thought Leadership' page - a key part of our
wider Knowledge Hub facility. We believe M·E·L is the UK's most
forward thinking consultancy practice for evidence based public
service development. Our key consultants help you think ahead, scan
the horizon and spot troublesome topics that are most likely to
'keep you awake at night'. New issues, innovative approaches, ways
of avoiding the risks - check the papers below to keep abreast of
developments and prepare for the future!
2011 Papers
11.01 Citizens Information Accounts -
Presentation to
LARIA 2011
Author: Dave Ruston, Senior Research Consultant, M·E·L and Steve
Rose, Head of Customer Knowledge at Birmingham City
Council
Click here for further
details
2010 Papers
10.01 Brokering low-level services for
Older People - Presentation to the UKPHA Conference
2010
Author: Dr Liz Yardley, Senior Social Research Consultant,
M·E·L
This presentation, presented to the UKPHA Conference in
2010, looks at the PHILLIS project set up by Warwickshire County
Council.
10.02 Social Marketing - Trick or Treat -
Presentation to the UKPHA Conference
2010
Author: Dr Robert Pocock, Chief
Executive, M·E·L
This presentation, presented to the UKPHA Conference in
2010, looks at the use of customer segmentation in social marketing
approaches.
2009 Papers
09.01 Measuring Alcohol Prevalence to Inform Local Strategy
- Presentation to UKPHA Conference
Author: Anne
Forshaw, Head of Corporate Performance and Social Research ,
M·E·L
This presentation, presented to the UKPHA Conference, looks at
the challenges of measuring alcohol prevalence.
09.02 Feeling the Difference - Presentation to LARIA
Conference
Author: Anne
Forshaw, Head of Corporate Performance and Social Research , M·E·L
and Samantha Woods, West Midlands Police
This presentation, presented to the LARIA Conference, looks at
the Feeling the Difference research with West Midlands Police.
2008 Papers
08.01 Alternate Weekly Scheme - Presentation to RRF
Conference
Authors: Dr Rob
Pocock, Chief Executive and Ian Stone, Waste Management Consultant,
M·E·L
This presentation, presented to the RRF Conference in 2008 looks
at a case study of Redditch Borough Council's alternate weekly
collection scheme.
08.02 Healthy Cities - Presentation to UKPHA Annual
Conference
Authors: Dr Rob
Pocock, Chief Executive, M·E·L; Dr Jill Jesson, Principal
Consultant, M·E·L; and Mike Luck, formerly of Aston Business
School
This presentation, presented to the UKPHA Annual Conference in
2008 looks at the relationship between health and cities.
08.03 Aiming High Article
Authors: Kelly
Hunt, Senior Research Consultant, M·E·L; and Dr Neill de
Reybekill, Principal Consultant, M·E·L
This paper looks at the implications of a series of Government
documents aimed at improving outcomes for all children. One of
which focuses specifically on the services for disabled children
and their families. The paper looks at the implications on this for
the early years sector.
08.04 Polyclinics and Community Pharmacy Article
Authors: Dr Jill
Jesson, Principal Consultant, M·E·L; and Dr Neill de
Reybekill, Principal Consultant, M·E·L
This paper looks at the case for a combined impact assessment
for polyclinics and community pharmacies.
08.05 AFOR Survey 06-07 Results Overview
Authors: Dr Rob
Pocock, Chief Executive, M·E·Land Rebecca Smith, Research
Assistant, M·E·L
This paper looks at the results from the AFOR 06-07 Survey and
some of the key trends coming out of the research.
08.06 Community Empowerment - Presentation to UKES
Authors: Dr Rob
Pocock, Chief Executive, M·E·L and Kelly Hunt, Senior Research
Consultant, M·E·L
This presentation, delivered to the UKES Annual Conference,
looks at the community empowerment agenda and Arnstein's Ladder of
participation.
08.07 Market Segmentation of Barriers to Recycling -
Presentation to World Social Marketing Conference
Authors: Dr Rob
Pocock, Chief Executive, M·E·L; and Dr Jill Jesson, Principal
Consultant, M·E·L and in association with Dr Clare Turner,
WRAP
This presentation, delivered to the World Social Marketing
Conference, looks at the barriers to recycling in terms of customer
group segmentation.
2007 Papers
07.01 Hills, Cave and After: Renewing Social Housing
Authors: Dr Rob
Pocock, Chief Executive, M·E·L; Kevin Gulliver, Independent
Housing and Regeneration Consultant and Alan Murie, Professor of
Urban and Regional Studies, University of
Birmingham
This paper looks at the future of social housing in England and
refers to the review of social housing regulation 'Every Tenant
Matters'.
2006 Papers
06.01 UKPHA Conference 2006 presentation
Author: Dr Rob
Pocock, Chief Executive, M·E·L
This presentation to the UKPHA National Conference in 2006,
looks at the issues of choice, personalistion, diversity and
empowerment in public services.
06.02
CIWM NHS Strategy
Authors: Dr Rob Pocock, Chief
Executive, M·E·L
This article looks at the recent 'Total Waste Management - Best
Practice Advice on Local Waste Management for the NHS in England,'
the new NHS Waste Strategy.
06.03 CIWM London Healthcare presentation
2006
Author: Dr Rob Pocock, Chief
Executive, M·E·L
This presentation to the CIWM Healthcare Committee in 2006,
looks at the recent Total Waste Management strategy for the
NHS.
06.04 CIWM People Engineers
Author: Dr Rob Pocock, Chief Executive,
M·E·L
This paper looks at the role that modern waste professionals
have to play in changing public behavior and attitudes towards
waste management and recycling.
06.05 Sure Start Conference 2006 presentation
1
Authors: Kevin Broughton, Dr Jill
Jesson, Anne Barton, M·E·L Health and Social Care Team
This presentation to the Sure Start Conference 2006 by Kevin
Broughton, looks at the lessons that can be learnt from local
evaluations of Sure Start Family Support Services.
06.06 Sure Start Conference 2006 presentation
2
Authors: Anne Barton, Dr Jill Jesson,
Kevin Broughton, M·E·L Health and Social Care Team
This presentation to the Sure Start Conference 2006 by Anne
Barton, looks at documenting outcomes and the importance of
evidence-based services. It further examines what lessons can be
learnt for Children's Centres.
06.07 RRF Incentives London Presentation
Authors: Dr Dr Robert Pocock, Chief
Executive and Darren Coss, Waste Management Consultant,
M·E·L
What is the Impact of Household Waste Incentive Schemes on
Recycling Performance? This paper was presented to the national
evaluation conference on the Defra pilot trials for household
incentive schemes. It reports on a controlled test undertaken by
M·E·L Research in Nottinghamshire to evaluate the impact of their
scheme.
06.08 New Start White Paper
Author: Dr Robert Pocock Chief
Executive, M·E·L
Using Double Devolution to Improve Research Effectiveness. This
thought-provoking presentation was delivered to the New Start
National Conference on Effective Research for Regeneration, held in
Birmingham on 7th November 2006. It features a dissection of the
local government white paper and its implications for community-led
research.
06.09 A New Direction for Tenant and Community
Involvement
Author: Dr Robert Pocock Chief
Executive, M·E·L
This short article takes a radical forward look at the way
social housing tenants might in future have a greater say in the
future of their neighbourhoods. It draws on proposals in the 2006
local government white paper Strong and Prosperous
Communities and seeks to bridge the gap between traditional
forms of tenant participation and the new approach to neighbourhood
management. The article is contributed to a wider review of social
housing being undertaken by the Human City Institute.
2005 Papers
05.01 A Typology of the Research Method Mystery
Shopping
Author: Dr Jill Jesson, Aston Business
School & Principal Associate, M·E·L
This paper discusses the role that mystery customer (mystery
shopping) has to play as a research technique and how it can be
used effectively.
05.02 Evaluating Partnerships
Author: Dr Jill
Jesson, Aston Business School & Principal Associate,
M·E·L
This paper reviews current practices, approaches and toolkits
that can be used in evaluating public partnerships.