Skillbuilding for Excellence
What's the agenda?
Our clients have the toughest jobs around - developing and
delivering evidence-based public services. There is plenty of
training but does it build the skills that help you use evidence to
shape better services - services that will make a difference to the
people they are for? Modernisation and reform of the public
services is rapidly changing the future skill mix that the services
need. Can the public services be businesslike and yet retain a
distinctive public service ethos? Can we have management excellence
that is centred on meeting user and community expectations? How can
we transform management training into skillbuilding for
excellence?
Our Expertise
- M·E·L's new Skillcentre - specialising in the skills needed in
modern public services
- Consultation and community engagement skills
- Evaluation and performance management good practice skills
- Setting performance indicators and defining indicator
measurement and tracking techniques
- Management for excellence programme - how to deliver
performance management
- M·E·L workshop seminars - a regular annual programme of
'masterclasses' in public service excellence for practitioners